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Terms & Conditions


The Terms and Conditions written here shall manage your use of Olive19.com. By using Olive19.com, you agreed to accept all terms and conditions written in here. You must not use Olive19.com if you disagree with any of these Terms and Conditions.

Intellectual Property Rights

Other than the content you share, under these Terms, Olive19.com own all the intellectual property rights and materials contained in this Website. You are granted limited access only for purposes of viewing the material contained on this Website.



You are specifically restricted from all of the following

  • publishing Olive19.com material in any other media;
  • selling, sublicensing and/or otherwise commercializing any material;
  • using this Website in any way that is or may be damaging to Olive19.com;
  • using this Website in any way that impacts user access to this Olive19.com;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Olive19.com, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;


Certain areas of this Website are restricted from being access by you and  may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.


Precision of Content
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. Please note that displayed handicrafts and other products may consist of some additional elements which are not included and are subject to availability. All items are subject to availability at the time of ordering. The pictures displayed are just for your approximate idea and illustration purposes.


No warranties

This Website is provided “as is,” with all faults, and express no representations or warranties, of any kind related to Olive19.com or the materials contained herein. Also, nothing contained on Olive19.com shall be interpreted as advising you.


Order Placement
Olive19.com takes no guarantee of processing the order or the products availability that you had ordered, until the full payment has been received. Though our efforts will be to process your initial order, but if any of the ordered products is out of stock you will be offered to choose any other product/design/color (within the same price range) or else you can also get back the refund of your amount for that particular item only. The order is only processed after the customer makes the payment into our account and we confirm the full payment receipt.


International – Customs
In most cases, there are no any additional custom charges, duty charges or taxes on small parcels upto 20kg but since customs policies vary widely from country to country, any extra clearance charges (if any) must be borne by the customer. We have no control over these charges and cannot predict what they may be.


Exchange and Return Policy
The products can be exchanged within 2 weeks of delivery. In case of exchange, both way shipment charges are to be borne by the customer.

Olive19.com only refund the amount if a wrong item is delivered and immediately notified and verified by us. The amount will be only refunded if the delivered good is unused and undamaged by the customer and returned back within 2 weeks of delivery.


Limitation of liability

In no event shall, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of olive19.com whether such liability is under contract.  , including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Variation of Terms

We reserve the right to change these terms & conditions from time to time and by using this Website you are expected to review these Terms on a regular basis.


Entire Agreement

These Terms constitute the entire agreement between Olive19.com and you in relation to your use of this Website, and supersede all prior agreements and understandings.