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Frequently asked questions

Customer Questions

How can I contact you or seek help?

You may contact us via call, email or whatsapp. All the contact details are clearly mentioned in the Contact Us column on the bottom right corner on our website.

How long will it take to get my ordered items?

It depends on the item you ordered. We dispatch the ordered items within one week for our regular items after the receipt of full payment. But if you order some item that need to be processed or arranged, than the lead time may vary from 2 weeks to 4 weeks, although we try our best to deliver you as soon as possible. The lead time from dispatch to delivery depends on the mode of delivery.

How can I make the payment?

You can make payment in multiple ways as per your convenience. Please note that your order will be processed once 100% payment is received. An acceptable mode of payment is via any money exchange preferably western union or moneygram, etc. We also accept direct bank transfer or else you can pay via Paypal too. You may load payments via Visa or Master Card through the Checkout process. Further details may be provided through email at customercare@olivecorporation.com

The price mentioned on your website are in US Dollars, how will I calculate dollars in Pak Rs. or in Pounds or Euro?

We have mentioned the price in US Dollars so that it can be easy for majority of our worldwide customers. For your convenience, we have also installed the currency converter box on upper right corner of the Menu bar on our website. Just select the currency you want to be displayed and the result is shown instantly.

What is your minimum order quantity?

Although there is no Minimum Order Quantity, but we recommend you to buy at least 6 Articles/Piece/Items so that shipment charges are divided and reduced. Anyways, it is your choice.

Does the prices mentioned on your website include shipping?

No. Since the courier fare is different for each destination, we have mentioned the price without adding it. We have mentioned the courier charges for main destinations as below, but if you do not find your country in this list, or need some more info, kindly send an email to customercare@olivecorporation.com for more information.